- Product Title: This needs to be prominent on the page with an <H1> tag surrounding it so search engines can easily spider the page
- Images: I want to see what the product is. The more images/views, the better.
- Add to Cart Button: Ability to add it directly to my shopping cart
- Price: How much the product is
- Availability: Whether the product is in stock
- Payment Methods: How can I pay for this product? Do you accept credit cards, e-check, PayPal, BillMeLater, etc.?
- Shipping: How much does it cost to ship, and when will it ship and arrive
- Return Policy: If I don’t like it, or something is wrong with it, can I return it and how long do I have?
- Product Detail: Description of what the product is and does
- Size Guide: If it’s apparel or some other size oriented item, show a size guide
- Color Options: All available color options for the product
- Ratings: Average rating users have given this product
- Reviews: User reviews, plus marks of those who are verified buyers
- Reviews Drilldown: sorting, filtering by rating, search
- Add to Wishlist: Let me save it for later, or ask someone else to get it for me
- Video: Demonstrations are useful in helping my decision process
- 360° Product Views: Show me the product at all angles
- Product Image Zoom: Let me do a super fine zoom so I can examine the product as closely as possible
- Trustmarks: Let me know your site is safe to shop on, and what measures you take to ensure this
- Live Chat: If I have a question, I don’t want to pick up the phone as I’m on my computer. Give me the option to chat with someone live.
- Product Code/SKU: It’s generally easier for call center representatives to find the product I’m ready to buy over the phone by its code/SKU
- Highlighted Special Offers or Discounts: Make sure I don’t miss an opportunity to save when buying this product
- Social Sharing Buttons: Give me the option to “like” it or share it with my friends
- Also Liked…: Show me what other shoppers are buying who also bought this product
- Cross-Selling: Show me what else I can buy with my product that complements it
- Up-Selling: Give the ability to buy a more expensive model if available, or show me other related products in a series. E.g., the other seasons of a TV show I’m buying.
Source: 31 things I need to see on your ecommerce product page